Estonian Hotel and Restaurant Association (EHRA) evaluated the services provided by Vihula Manor Country Club & SPA that belongs to Unique Hotels Group. Vihula Manor Country Club & SPA has been the winner of TripAdvisor Certificate of Excellent award for years and now the manor is officially a 4-star SUPERIOR hotel.
Heigo Vare, General Manager & Member of the Board at Vihula Manor Country Club & SPA, says that receiving 4 stars SUPERIOR classification is a great recognition to Vihula Manor team who have worked very hard to deliver excellent and high-quality services. „For us, it is important to offer constant high-quality services and if possible, exceed the clients’ expectations. In a manor that has 800 years of history, our guests are expecting a product with emotional value and that is what we offer today. We have been constantly working on developing our services and products to meet 4-star SUPERIOR classification standards and that is why this is a big recognition for our work,“ said Heigo Vare.
Maarika Liivamägi, Chairman of the Hotel Classification Committee, said that according to the committee, Vihula Manor Country Club & SPA meets the requirements of the 4-star SUPERIOR hotel. "Vihula Manor has proven its ability to provide high-quality service," added Maarika Liivamägi.
Since 2011, the Hotelstars Union classification applies in all European countries to harmonize the stars’ categories, helping customers get the quality they expect. According to Estonian Hotel and Restaurant Association, many hotels in Estonia have already been evaluated by the committee. 4-star SUPERIOR hotels in Estonia are Vihula Manor Country Club & SPA, Hotel Lydia, Hotel Palace and Nordic Hotel Forum. The stars are given by a committee approved by Estonian Hotel and Restaurant Association. The stars are valid for five years.
Vihula Manor Country Club & SPA is the only manor located in Lahemaa National Park that belongs to Unique Hotels hotel chain. Unique Hotels is an Estonian hotel group, which operates four hotels – the budget friendly hotel City Hotel Tallinn, the business class hotel Kreutzwald Hotel Tallinn, the historical boutique style business class hotel The von Stackelberg Hotel Tallinn and the business class resort and conference centre Vihula Manor Country Club & Spa, which is located an hour’s drive from Tallinn. This summer, we will open a new hotel in the city centre – The Centennial Hotel Tallinn.